Ponteland 01661 822222
Wylam 01661 852515

Welcome to White Medical Group

Spring Covid Booster Vaccinations 2024

This spring, those most vulnerable and at greatest risk from COVID-19 will need extra protection . You are eligible for a free COVID-19 vaccine if you are:

• aged 75 years & over (by the 30th June 2024)
• aged 6 months and over and are immunosuppressed (click here for more information)

LOCAL CLINICS : There will be some limited availability at local pop-up clinics – this will be via invitation only, so please wait to see if you are contacted.

If you are eligible please use the National Booking System or call 119. You can also book using the NHS App

Bookable appointments are also again being offered at the Hexham Mart by the Tyne Greem. If this location is not available when you try to book, please try again at another time, more appointments are being added all the time.

Please do not call us to arrange a vaccination as we do not have any other way of accessing the appointments.

Online Appointment Booking – New Service available for patients

For the last few years patients have been able to book appointments at Hub sites across West Northumberland outside of the normal opening times of our surgery. These were on evenings and Saturdays but could only be booked by speaking to our reception team.  These appointments can now be booked online using your NHS App login by clicking on the link below:-

https://nhs.bookings.herohealth.net/app/nhs/424

Services are available at the following sites :-

  • Corbridge Health Centre
  • Hexham Primary Care Centre
  • Haltwhistle Health Centre
  • Bellingham Surgery
  • Prudhoe Medical Group

Patient Participation Group

Our Patient Participation Group which has been running for the past 10 years but one of the members has recently decided to step down. We are therefore looking to recruit a replacement.

The idea of patient participation groups is to give patients a say in how their GP practice run.

The only requirements to join the group are :-

  • Your are registered with the practice
  • You are able to attend a an evening meeting 4 times a year – usually on a Wednesday evening between 6-8pm
  • You are willing to work with the practice and with other patients to improve services

If you are interested in joining the group then please send us an email to :- nencicb-nor.wmg@nhs.net

Repeat Prescriptions

Although we always try to process all repeat prescription requests within 3 working days, there may be occasions when it takes longer – particularly if there are queries that require further investigation. This can be for a variety of reasons but may result in prescriptions being delayed and may take an extra day to process. For this reason it is vital that patients order their prescription in plenty of time – ideally a week before it is due to factor in this possibility.

Consent Form (To Access Medical Records)

If you wish to allow third party access to your medical records then we will need this to be authorised in writing. Please complete the form below and return it to us.

WMG Consent to Access Medical Records

Friends & Family Test

Patients are invited to give feedback about the care and treatment they have received from White Medical Group. Please click on the link at the top of this page.

Online appointment booking and prescription ordering

Patients can book routine GP appointment and blood tests online by clicking on the buttons above. This will also allow patients to order repeat prescriptions.

In order to use this service you will need to register. If you would like to register please inform one of our receptionists and we will arrange for a PIN number and details of how to access this service to be sent to you through the post.

 

Ponteland

Ponteland Primary Care Centre
Meadowfield
Ponteland
Newcastle upon Tyne
NE20 9SD

Call: 01661 822222

Wylam

The Surgery
Jackson Road
Wylam
Northumberland
NE41 8EL

Call: 01661 852515

Out of Hours

If you need to see a doctor outside normal surgery hours contact Northern Doctors Urgent Care (NDUC) on 111. Operating between the hours of 6.30pm to 8.00am on weekdays and around the clock at weekends and bank holidays, NDUC offers a GP service for people who need to see a doctor outside standard surgery hours.

Call 111

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.

if you need advice from a doctor, self help information or an an admin request please click here to use the online consultation service